Kitchen Cabinets: Diamond Cabinetry Reviews
Diamond Cabinetry Website: DiamondCabinets.com
Cabinetry By Diamond (Masterbrand),
P.O. Box 420, Jasper, Indiana, 47547-0420
General Enquiries: 812-482-2527
Diamond Cabinetry is one of the leading semi-custom cabinet manufacturers in the United States.
As part of the MasterBrand Cabinets family of brands, Diamond have been part of kitchen and bathroom remodeling projects and new home construction for over thirty years.
Diamond Cabinets offer a large selection of high quality kitchen cabinets (as well as bathroom cabinets and cabinets for every room in your home!). They also offer an extensive line of clever organization cabinets to help provide organization solutions throughout anyone’s home.
Diamond Cabinets – Information:
Market Position: Low – Middle
Kitchen Unit Quality: Good – Very Good
Price Fitted: varies with dealership
Supply Only: varies with dealership
Warranty: Limited Lifetime
Designer Training: varies with dealership
Designer Qualifications: varies with dealership
Designer Status: varies with dealership
Commission rate: varies with dealership
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Diamond Cabinets – Reviews:
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I ordered $16,000.00 worth of Diamond cabinets. Several had glue on them that I was able to clean off. They lost one cabinet through their shipper and Lowe’s salesman found it two months later on the trucking company shipping dock, Diamond never attempted to locate it.The cabinets are of good made quality but the inspection before shipping is terrible. I returned one damaged cabinet and took 6 weeks to get another one after numerous letters of complaint to Diamond and Lowe’s. The customer service is terrible!!! Diamond likes to sell you the cabinets and then forget you as a customer! Lowe’s needs to drop them from their sales. they just shut down a plant in Martinsville, Virginia and this has slowed them down on filling orders, especially replacements. Diamond could do better with customer service!!!!!!!
Do not purchase from Diamond. Very poor quality and very expensive. Customer support from Diamond is horrible. There are too many other quality cabinet manufacturers out there. Poor finish quality, stripped screws, pieces arrived dented. Diamond customer service is a joke. Once they sell you the product they don’t have any interest in helping the customer resolve issues that quite frankly should never have been there to begin with….say no to Diamond and do yourself a favor.
We order Diamond cabinets from Lowe’s and had absolutely no problem. We ordered a total of 15 cabinets which arrived perfectly within a month of ordering them, along with all the misc. trim and crown pieces. They were evenly finished and exactly what we saw on the display at Lowe’s. We order the shaker style deep chocolate cabinets and they are beautiful. We will say that we were skeptical on ordering cabinets because of our deadline and if we were to have some issue arrise it would have put a wrench in our plans. Nope, went better than expected and they were exactly what we were looking for.
I got diamond cabinets at Lowes. Very poor stain quality. Damaged doors. Replacement doors also damaged with poor stain. Stripped screws. They sent me stain to touch them up.